Job Detail
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Job ID 566283
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Offered Salary £32,000 - £36,000
Job Description
What is the purpose of this role?
To work for the UK’s largest Water only provider as part of a dynamic team to install internal water meters. safely whilst positively engaging with our Customers.
What makes this role unique?
As an Affinity Water Plumber, you will be working directly alongside a dynamic team of 9 other plumbers. There are two elements to the role:
1) Meter installation. This provides the opportunity to engage with our customers to survey and if possible install a water meter.
2) Stand-By. You will be working within the team of ‘first responders’ to attend any ‘no water’ internal issues for our customers. This element of the role offers the opportunity to delight our customers and help others in restoring their water.
What will this role involve?
Prioritising your own safety and that of the team
Installing a Meter to the required quality
Updating our works management system, Maximo, with the job outcome
Managing and delivering for our customers
Inspections, surveys and information capture
Emergency Call-Out, this operates 24/7 as a vital response to our customers who are without water
Minimise wastage and continually improve processes
Proactive problem solving
This job may require working at height and in all weather conditions.
What are we looking for?
Appropriate Trade qualification, City & Guilds/NVQ equivalent
Good knowledge of Water Regulations
Knowledge of water networks and connections
Ability to manage time and critical works effectively
EUSR Blue Card (water hygiene) but not essential as training will be given
Prepared to work on a rota.
Working on a weekly 24hr Stand-By rota approx once a month
Experience in customer-facing role
Full driving licence
Benefits Include:
Competitive salary dependant on experience
Company van for work use only
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 23 days rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous ‘double match pension scheme’ that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Disability confident (if you need to apply through a different format, please contact the Talent Acquisition Partner for this role)
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.