Administrator within our Attendance Team, Birmingham
@Skillworkerhub posted 1 month ago in Marketing Shortlist Email JobJob Detail
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Job ID 2524
Job Description
Vacancy details
Talent pool
Operations – HE – Registry & Student Records
Title
Administrator within our Attendance Team, Birmingham
Contract type
QA HE Ltd Permanent
Job advert
Administrator for our Attendance Team
QA Higher Education, Birmingham City Centre
Full-time & Permanent Opportunity, Monday-Friday 9am-5.30pm
Hybrid working
As an experienced Administrator within our higher education students attendance team, you will be responsible for all aspects of attendance monitoring processes and procedures and will provide information, advice & support to students. You will have a good understanding of excel and the use of various systems and be able to provide excellent customer service to ensure our students have an excellent student experience
What you’ll be doing
Oversee the attendance procedures, ensuring that registers are accurately maintained and attendance is monitored in line with the Student Attendance & Engagement policy
To collate and report attendance data and statistics, identifying attendance issues and trends
To carry out administrative tasks in relation to attendance interventions (including regular phone calls)
To work as part of the wider Registry team and provide support to other departments as and when required
About You:
Administrative experience within ideally in the education sector but not essential
Experience of multi-tasking and delivery to agreed timescale
Experience of managing and prioritising complex workloads
Team player
Flexible and adaptable to change
Well organised and methodical
A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Equal Opportunities
At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
#administration
#studentsupport
#birmingham
#customerservice
#LifeAtQA
#highereducation
Vacancy location
Location
West Midlands, Birmingham, Birmingham (Louisa Ryland House)
Job Description
General information
Reference
1000008409
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